DIGITOX Digital Collection Policy

Digitox is owned and operated by Entrainment Pty Ltd (“Digitox, we, us or our").

Digitox is committed to protecting user privacy. We understand and appreciate that visitors and users of our digital platforms are concerned about their privacy and the confidentiality and security of any personal information that may be provided to us.

This digital collection policy explains what information is collected and how we manage your personal information when you visit our website (www.digitox.com.au) and any other digital platforms (e.g. WhatsApp, Facebook, Instagram or Zenler). For information about how we handle personal information more generally, please refer to our Privacy Policy.

By using our website and digital platforms, you consent to the collection, use, and storage of your information as described in this Digital Collection Policy.

By using our website and digital platforms, you warrant and represent to us that you have the legal capacity to provide your consent over the collection and use of your information.

How is our website monitored?

When you look at our web site, our internet service and analytics providers (see Website analytics and cookies below) as well as third party service providers such as a podcast hosting service will automatically make a record of your visit and log the following information for statistical purposes only:

    •the user's server address
    •the user's top level domain name
    •the date and time of visit to the site
    •the pages accessed and documents downloaded
    •the previous site visited
    •the type of browser used.

No attempt is or will be made to identify users or their browsing activities except, where we are legally required or authorised to make this disclosure (for example, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs).

Website analytics and cookies

We may use Google Analytics (including display advertising features) on our website to gather anonymous information about visitors to our website. When you visit our web pages, your browser automatically sends anonymous information to Google. Examples of the information include the web address of the page that you're visiting, your IP address and demographic information. Google may also use cookies, which are text files that a website can transfer to your device when you access information on that site. Most major websites use cookies.

Cookies allow websites to remember your preferences as you browse their website. We use data from website analytics and cookies to analyse the pages that are visited, to improve your experience and make sure our website is useful.

You can read more about how Google manages and processes your information HERE. You can choose not to allow Google to collect your information by opting out of Google Analytics HERE or specifically opt out of Google Analytics display advertiser features HERE.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

Digital applications

We may collect information from you on other digital platforms such as WhatsApp, Facebook, Instagram and Zenler. All of your information that is collected by our organisation from such digital platforms will be handled in accordance with our Privacy Policy. 

You can read more about how WhatsApp manages and processes your information HERE.
You can read more about how Meta (Facebook and Instagram) manages and processes your information HERE.
You can read more about how Zenler manages and processes your information HERE.

Please ensure that you read this information carefully, as our organisation has no control over the manner in which these digital platforms manage and processes your information. Please further note, that such policies will change from time to time, and that it will be your responsibility to check for any updates relating to such policies.  

Third Party Links

We may include links to third-party websites, addons and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. You acknowledge and agree that we are not responsible for the information, services or resources of any third parties, nor do these links imply any commercial endorsement by, or affiliation with us. We do not guarantee, represent or warrant that the content of any third party is accurate, legal or inoffensive, or that they will not contain viruses or otherwise impact your hardware or software. Unless otherwise stated, these Terms and Conditions only cover the use of this Website and our Services. Any other link will be covered by the terms and conditions of that website or resource, of which we are not responsible either directly or indirectly. When you leave our website, we encourage you to read the privacy notice of every website you visit. You acknowledge it is your sole responsibility to assume all risk arising from your use of any such websites, services or resources.

Maintenance

We are responsible for the support and maintenance of our website only. We may at any time and without notice, modify, suspend or terminate the operation of, or access to our website, or any part of, for any reason, as necessary to perform maintenance, error correction or other changes. You acknowledge that we may make changes to our website. Access to our website may depend on telecommunications, internet service companies and other external factors; we therefore do not guarantee the availability of our website all times or at any specific times.

Security Measures

We employ industry-standard security measures, including SSL encryption and secure servers, to protect your information from unauthorised access, misuse, loss, or disclosure.

Taking part in surveys

At times you may be asked if you wish to complete survey questionnaires that appear on our site. Taking part in these surveys is entirely voluntary, and many surveys can be completed anonymously.

If you do agree to participate in a survey, you may be asked to review and accept certain additional terms and conditions relating to the use or disclosure of any personal information you provide.

Sometimes, we will use third-party web-based survey programs when conducting our surveys. These programs often have servers located overseas, and we must comply with the Privacy Act 1988 (Cth) when any personal information is transferred outside of Australia. For more information on our legal obligations in this regard, please see our Privacy Policy.

Email and feedback information

Although every effort will be made, we do not guarantee to reply to all correspondence received. Where appropriate, emails sent to our organisation relating to our digital platforms may be forwarded internally to other business areas within our organisation.

Your name and contact details will not be disclosed to other third parties without your consent, unless the disclosure is authorised or required by or under law. Email messages may however be monitored by our personnel for system trouble shooting and maintenance purposes. personal information in emails will be handled according to our Privacy Policy and any other legislation that may apply.

Use and disclosure

We will only use personal information collected via our digital platforms for the purposes for which it was given to us and for related, internal management purposes.

We do not share personal information about you with other government agencies, organisations or anyone else, unless we have your consent or the disclosure is authorised or required by law.

Please see our Privacy Policy for more information.

Access to and amendment of your personal information

We support your right to seek access to or amendment of personal information we hold about you. We provide more detailed information on how you can request access and correct your personal information.

Please see our Privacy Policy for more information.